EnclosureGuy.com Product Warranty
EnclosureGuy is the standard setting innovator in our industry. The quality, craftsmanship and customer service is without equal, steeped in a family tradition.
Both of my immigrant Grandfathers worked the textile industry in the early 1900’s, my older brothers each have degrees in textile design and technology, while I was educated in wooden yacht design and construction, which brought us to the sail making trade and subsequently, to what your enjoying the benefits of today.
In a day and age of increasing automation, outsourcing and impersonal interactions, we have developed a system that utilizes the best of what’s new with old school values still Made in the USA by creating a Made to Order Production methodology.
When you call you’re going to speak to an owner of the company, a family member or an authorized distributor held to our high standards and your requests will be taken care of with the greatest respect and sincerity.
We have built our business over these past decades by building relationships first, and then listening to and developing what our clients deserve and expect, quality and value!
EnclosureGuy warrants our curtain product line from failure in normal use due to defects in material or workmanship for a period of five years from date of purchase.
Lifetime warranty on all track and trolley hardware. EnclosureGuy reserves the right to repair or replace defective or damaged goods at its discretion. Contact EnclosureGuy for more details.
If installed in a cold climate and is subject to water spray it is recommended to fully deploy system seasonally and if system is retracted for prolonged periods that Velcro cinch straps be employed to reduce rope chafe.
Tolerance is +/- 1” for curtains. EnclosureGuy’s products are never intended to act as or replace permanent type walls. They should never be left down to use during periods of High Wind! User discretion is strongly advised in determining when to use curtains products. This is a custom made to order product. Once the material is cut, the order is Non-Refundable.
Clint R. Oliveria